Frequently asked questions
Lumino Health shows you information about health-care providers that other search engines don't. This includes cost information and ratings from other Canadians. Lumino Health also offers access to articles on relevant health topics, and discounts on many health and wellness products and services through the Discovery Lab.
Cost indicators are based on claims submitted to Sun Life. They may not be indicative of current pricing. Please note that these costs do not reflect what is covered by your benefits plan. Refer to your benefits plan to find out what you are covered for.
Ratings come from Sun Life Clients who have received services from the provider. They're collected through the claims that they have submitted. The ratings are based on individual experiences of Sun Life Clients and their family members.
Use the "Book now" button or select "Request an appointment" to send an appointment request to the provider.
Use the "Hours of Availability" filter and choose "Weekday early morning & evening" in the dropdown.
Use the "Minimum Rating" filter to select 5 Stars to see the top-rated Psychotherapists in your area.
A provider who offers virtual care will display the "Virtual Visits" icon on their profile.
Use the "Provider Language" filter to find a provider that speaks your language.
Providers list the services they offer in their profile.
Providers that offer "Instant Booking" display their next available appointment in the search results as well as in their profile.
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